“What We Have Here Is A Failure To Communicate” Paul Newman – in “Cool Hand Luke”
Although many healthcare organizations today are already investing in enterprise communication systems, the lack of integration between clinical applications and these systems gives rise to a gap that is proving more dangerous than ever when delivering quality patient care.
In Radiology departments and healthcare facilities of all sizes and complexities, the implementation of PACS, although dramatically improving radiology workflow and efficiency, has weakened the once-strong relationship between the radiologist and physician by removing “in-person” or closed-loop communications. This communication gap may lead to misunderstanding or misinterpretation of images and results, threatening patient safety or delaying treatment.
Horizon Medical Imaging Collaboration™ addresses these issues, providing emerging communication technologies such as instant messaging and e-mail, along with voice and voicemail, integrated directly with PACS. This addresses the communication breakdown by providing immediate methods of communication and improving collaboration. The result? Reduced clinical errors and better, safer patient care.
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