By Cynthia E. Keen, AuntMinnie.com staff writer
November 18, 2010
Wednesday, December 1 | 12:15 p.m.-12:45 p.m. | LL-INE1215-WEA | Lakeside Learning CenterEver wonder if patients waiting in a radiology department wonder when they will be summoned for their exam? Well, they do.
Most radiology information systems enable radiology staff to monitor scheduled appointments, patients needing unscheduled exams, room usage, and department workflow. Both custom and commercial dashboards exist that identify delays, bottlenecks, and overall activity in the department as it relates to patient throughput. But few include features to provide real-time information specifically for patients.
Aga Khan University Hospital in Karachi, Pakistan, has developed an automated patient-centric dashboard designed to share information about examinations with patients in waiting rooms. Waiting rooms in the radiology department rooms are specific to exam modalities, and the system is designed to display only information specific to a modality on LCD television monitors installed in each room.
Kashif Mirza, MD, assistant manager of healthcare IT in the department of radiology, will discuss how patients and their family members have appreciated being kept informed of their examination status, as well as the productivity increases experienced by the staff from not being interrupted with patient-related inquiries.
He also will explain how the dashboard can be used as a quality improvement tool to identify department bottlenecks and inefficiencies.
Last Updated hh 11/17/2010 3:17:42 PM