Toolbox for RIS/PACS offers quality and safety management utility

Tuesday, November 30 | 12:15 p.m.-12:45 p.m. | LL-QSE3053-TUA | Lakeside Learning Center
This poster presentation and exhibit will explain the development and successful implementation of a multipurpose "quality toolbox" at Beth Israel Deaconess Medical Center in Boston.

The toolbox is comprised of user-friendly, platform-independent modules that interface with the hospital's RIS and PACS network. The modules include an online safety error and reporting tool, a results communication and follow-up tool, a case status and unread case dashboard, a radiologist peer review program, a quality and safety learning tutorial, a compliance testing status bar, and a multisource feedback tool that provides anonymity for submitters.

The variety of ways that the toolbox can be securely accessed has increased its use and improved the utilities it offers, according to presenter Jonathan Kruskal, MD, PhD, chairman of the hospital's department of radiology and professor of radiology at Harvard Medical School in Boston. Users can access it from the RIS or PACS, from either PC or Mac computers, and from a variety of mobile devices and cell phones.

Kruskal reported that the error reporting tool now contains more than 4,100 entries, categorized by imaging modality, body part, imaging specialty, nature of error, and individual radiologists. The results communication tool includes more than 12,000 cases. Since its launch in June 2005, more than 11,000 cases have been peer reviewed, with results presented by submission statistics per radiologist, and according to an error classification system with outcomes.

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