The survey of 100 healthcare executives, conducted in conjunction with storage firm EMC, found that 61% of global healthcare organizations experienced a security breach, data loss, or unplanned downtime at least once in the past 12 months.
Other results included the following:
- Nearly one in five (19%) global healthcare organizations experienced a security breach in the past 12 months at a cost of $810,000 per incident. The most common causes of breaches included malware and viruses (58%), outsider attacks (42%), physical security or loss/theft of equipment (38%), and user error (35%).
- Nearly one in three (28%) global healthcare organizations experienced data loss in the past 12 months at a cost of $808,000 per incident. More than a third (39%) experienced five or more incidences of data loss in the past 12 months. Common causes of data loss included hardware failure (51%), loss of power (49%), and loss of backup power (27%).
- Nearly two out of five (40%) global healthcare organizations experienced an unplanned outage in the past 12 months at a cost of $432,000 per incident. On average, providers lost 57 hours to unplanned downtime over the past 12 months. The most common causes of outages included hardware failure (65%), loss of power (49%), software failure (31%), and data corruption (24%).
Interestingly, fewer than one-third of respondents (27%) believe their organization is fully prepared to ensure continuous availability of electronic personal health information during unplanned outages, disaster recovery, or emergency mode operations. More than half (56%) of the respondents would need eight hours or more to restore 100% of data after an emergency.
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