SurveyVitals to launch new customer feedback app

By staff writers

July 22, 2021 -- SurveyVitals announced an agreement with the Radiology Business Management Association (RBMA) to launch Postmarks, a new patient and partner feedback software application.

Postmarks was developed by SurveyVitals specifically to support radiology organizations and their business operations. The program helps radiology practices gather important feedback from patients, referring physicians, and facility and hospital partners. Surveys are administered by text message and email, and data is available in both a desktop web application and mobile app seconds after users complete the survey.

RBMA members who select Postmarks as their patient experience partner will receive special member-only discounted rates that include unlimited digital survey administration and insightful dashboard analytics, SurveyVitals said.

The company will formally launch Postmarks this fall as a premiere partner product at RBMA's annual PaRADigm conference in Las Vegas.

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